This notice explains, in plain language, what happens to your information when you visit tunatheme, send a project inquiry, or subscribe to blog updates.
1. Who we are
tunatheme provides website design, development, and related digital services. In this notice, “we”, “us”, and “our” mean the tunatheme team operating this website. You can reach us at hello@tunatheme.com or at 82/2 Vaivai Market, Chalabon, Dakshinkhan, Dhaka-1230, Bangladesh.
This notice covers information collected through this website. A separate project agreement may explain additional information needed to deliver a service.
2. Information we collect
Project inquiries
Our inquiry forms ask for your name, email address, the service you need, and project details. You may also provide a WhatsApp number and budget. We receive the information you choose to put in your message.
Blog updates
When you choose to subscribe, we collect your email address and your subscription choice.
Technical information
Our website and hosting services may process basic technical information, such as an IP address, browser details, and request times, to operate and protect the site. The light or dark theme you select is saved in your browser’s local storage.
Please do not send passwords, payment card details, or other sensitive information through the inquiry form.
3. How we use your information
- To respond to inquiries: review your request, contact you, and discuss a possible project.
- To send blog updates: contact you about new articles when you have chosen to subscribe.
- To operate and protect the site: maintain functionality, limit abuse, and investigate technical or security issues.
- To meet legal duties: keep or disclose information where applicable law requires it.
Where EU or UK data protection law applies, our usual legal bases are steps you ask us to take before a contract for project inquiries, your consent for newsletter messages, our legitimate interests in operating and securing the site, and legal obligation where required. We do not use a project inquiry as permission to subscribe you to marketing emails.
5. Sharing and international transfers
We use the information within the tunatheme team to answer requests and run the website. Hosting, email, and technical service providers may process information for us when needed to provide those services. We may also share information when required by law or to protect legal rights. We do not sell your personal information.
Our team works with clients internationally and has Dhaka and London contact locations. A service provider or team member may handle information outside your country. Where a transfer requires extra protection under applicable law, we will apply the required measures.
6. How long we keep information and how we protect it
Project inquiries and subscriber email addresses are stored as private records in our WordPress site, with access intended for authorised administrators. We keep inquiry details while we need them to answer you, consider a project, maintain relevant business records, or meet legal requirements. We keep a subscriber address until you unsubscribe or we stop providing those updates. Technical logs depend on the hosting provider’s retention settings.
We use access controls and ordinary website security measures to protect the information we hold. No internet service can promise absolute security. If you want us to review or delete an old inquiry, contact us using the details below.
8. Your choices and rights
Depending on where you live and the law that applies, you may ask to access, correct, delete, or receive a copy of your personal information, object to certain uses, or withdraw consent. Some requests may be limited where we need a record for legal reasons. Email hello@tunatheme.com and describe your request; we may need to confirm your identity before acting.
You may also complain to your local data protection authority where that right applies. If you are in the UK, this includes the Information Commissioner’s Office.
9. Children
Our services and inquiry form are intended for businesses and adults. We do not knowingly invite children to submit personal information. If you believe a child has sent us information, contact us so we can review and remove it where appropriate.
10. Changes and contact
We may update this notice when our website, services, or legal duties change. The date at the top shows the latest version. For privacy questions or requests, contact: